REFUND POLICY

Your trust is important to MELRANITH. Below are the return and refund terms for purchases made through melranith.link.

Return Period

The purchased product may be returned within 14 calendar days from the date of delivery. Requests submitted after the specified period will not be accepted.

Return Requirements

The product must be unused, in its original condition, and in the original packaging. A proof of purchase document (receipt or order number) must be provided.

Refund Processing

Once the return is confirmed, funds will be returned to the original payment method within 5-10 business days. Processing time may vary depending on the bank.

How to Submit a Return Request?

1. Contact us: [email protected]
2. Send the order number and a brief description of the product.
3. Include the reason for the return and, if available, photos confirming the product's condition.
4. Once you receive a confirmation email, ship the product to the specified address.

Exceptions

The following products are non-returnable:
• Personalized or custom-made products
• Items that cannot be returned for hygiene reasons
• Final sale discounted products

Customer Service

For questions or additional information, please contact us:
Email: [email protected]
Phone: +998 90 123 45 67
Working hours: Monday-Friday, 09:00-18:00

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